TERMS CONDITIONS

After-Sales Service

Thank you for choosing NiceFairings! We are committed to providing high-quality motorcycle fairing kits and ensuring a great shopping experience. If you encounter any issues with your purchase or use of our products, please refer to the following after-sales policies:

1. Return and Exchange Policy

• • If the product has quality issues that prevent normal use, please contact our after-sales team within 7 days of receiving the item and provide clear photos or videos as proof. We will offer free repairs, replacements, or refunds based on the situation.
  • If you wish to return or exchange the product due to ordering the wrong model or color, please ensure the product is unused and in its original condition. Return requests must be made within 7 days, and the return shipping cost will be the responsibility of the customer.

    
    2. Warranty Service
    

    • All our motorcycle fairing kits come with a 6-month quality warranty (starting from the date of receipt). During the warranty period, if any non-human damage occurs due to quality issues, we will provide free repair or replacement services.
    • The warranty does not cover damage caused by accidents, improper installation or usage, unauthorized modifications, or other human-related factors.

      
      3. Contact After-Sales Support

      • If you require after-sales support, please reach out to us through the following channels:
        • Email: [email protected]
        • Phone: +86 18938031263
        • Online Chat: Use the live chat tool on our official website to connect with us.

We will respond promptly to address your concerns and ensure your satisfaction.

4. Custom Taxes

In accordance with international trade regulations, your country or region's customs authority may impose import duties, taxes, or VAT on your order. These charges are determined by local government policies and vary from country to country.

Buyer Responsibility

1. • Any customs duties, VAT, or related fees incurred during the import process are the sole responsibility of the buyer.
   • We are unable to estimate or control these charges, so we recommend consulting your local customs office for detailed information before placing an order. 

     Shipping and Customs Support

     • We will provide the necessary shipping documents (e.g., invoices, packing slips) to assist with customs clearance.
     • If the package is returned due to unpaid customs fees, the buyer will be responsible for any return shipping costs.

Thank you for your understanding and support! If you have any questions, please don’t hesitate to contact our customer service team.